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How to Activate your Account
Need a quick tutorial? Check out this short video: [Activation Video Link]
How to Acti
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How to Navigate the Portal
🎥 Watch our short video tutorial:
Navigating the Timex Group User Portal: [W
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How to Report an Issue
🎥 Need a visual guide? Check out our quick How to “Report an Issue” tutorial here: [
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How to Submit Service Requests
📹 Want a visual walkthrough? Watch our How to File a Service Request tutorial here:
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How to Approved Request
📹 Need a visual guide?
Watch our How to Approve Requests tutorial here: [Watch N
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How to Stay Updated on Your Tickets and Communicating with Agents
📹 Need a visual guide? Watch the tutorial here: [Watch Now].
Staying Updated on Yo
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How to Accept Ticket Resolutions & CSAT Ratings
📹 Need a quick tutorial? Watch our video on accepting tickets and submitting feedbac