How to Report an Issue

🎥 Need a visual guide? Check out our quick How to “Report an Issue” tutorial here: [Watch Now!].

Here’s how easy it is to submit a request:

Log in: Go to the Timex Group Service Desk Portal at support.timexgroup.com and choose SSO M365 (Make sure your account is activated first).

Navigate to “Report an Issue”: Start by selecting this option on your dashboard.

Provide Details: Write a brief summary and description of your issue to help us assist you better.

Submit & Track: Send it our way and watch the status of your request in real-time under “My Tickets.”

It’s that simple! An easy, ignited experience designed with you in mind.