Business Requirements Document (BRD)
The Business Requirements Document (BRD) describes the business requirements or functional specifications to modify an existing system / technical solution or build a new one. This document will serve as a blueprint for the technical design / build and also as an agreement between the business and IT stakeholders on the purpose and scope of the system changes or new system being built. The template should be filled out by the business users who are requesting the new system / modifications to the existing system.
The BRD template has several sections that need to be completed including executive summary, business benefits to be realized, scope, assumptions, As-Is and To-Be process, along with acceptance criteria. If requesting a new report, please include a mock-up of desired report (section 6.3)
Please attach the completed BRD when creating a New Development / Enhancement Request Type IT Service Request (SR). If the BRD document undergoes revision, please update the Revision History (section 1.4). Multiple versions of BRD can be attached to the ticket.
The final version of BRD with signatures should be in the PDF format and attached to the ticket.